Office Policies
We have three policies that we feel are important to share with our patients. We strongly believe in our work and professional efforts and we therefore ask you to read this information thoroughly and become familiar with these policies. If you should have questions regarding them, please call us.
Commitment to Treatment Policy
It is our firm belief that all patients who come to our office want and deserve the best dental care that can be provided. We believe all treatment begun should be completed. Incomplete treatment leads to problems, complications, misunderstandings, and usually futher disease. Therefore, if a plan is agreed upon and started, it needs to be completed. We will never move forward with treatment without your permission or consent.
Commitment to Appointment Policy
An appointment in our schedule is a bond of trust that we will be here to serve you and you will be present for treatment. Our office policy is firm in this regard,as we find it very hard to provide optimal dental treatment when faced with frequent cancellations or constant short-notice changes. When you show up for yoour appoinment, we do our best to respect your time and see you at the appointed time.
Commitment to Financial Arrangement Policy
We believe we have the responsibility to use the best professional care, skill and judgement in planning and delivering your dental treatment. Your payment will reimburse us for our services. Payment is due at the time professional services are provided unless other financial arrangements have been made in advance with our office. Any type of financial arrangements made with our business coordinator are expected to be honored and followed through. No business or practice can fullfill its misison to its patients when a bond of trust is violated by failure to pay for services. Below is a composite outline of choices for financial arrangements:
- Cash, Check, Visa/Mastercard/Discover/Amex at the date of service
- Care Credit: A revolving creditline that finances up to 12months interest free or longer with a fixed interest percentage. Ask our financial coordinator for an application or visit them online at www.carecredit.com.
- Healthcare Creditline: Credit card company that will finance you (with approved credit) with low monthly and/or interest-free payments. Ask our financial coordinator for an application.
- Dental Fee Plan: Financial institution that will finance you with a loan (upon appoved credit) with low monthly and/or interest-free payments. Ask our financial coordinator for an application.
- Full pre-payment prior to the date of service discount of 5% by cash or check.